A Crooks & Partners

- Warm, supportive care is a common positive theme, including multiple reports of kindness during difficult situations and thoughtful follow-up (such as a condolence card). - Communication is often praised, with owners describing clear explanations, a calm environment, and being offered treatment options with transparent pricing. - Concerns raised by some reviewers include cost/value, especially around charges for repeat appointments and medication/prescriptions.

A Crooks & Partners is a small-animal veterinary practice in Rotherham, established in the 1980s and now part of the CVS group. It offers routine and surgical care supported by in-house diagnostics (lab testing, X‑ray and ultrasound). The clinic also lists itself as a veterinary nurse training facility and is accredited to RCVS Core Standards.

Services

•Routine care: consultations; vaccinations; microchipping; parasite control.
•Surgery & procedures: neutering and general surgery; dentistry.
•Diagnostics: in-house lab testing plus imaging (X‑ray and ultrasound).
•Nurse-led support: nurse clinics including blood pressure checks and six‑month health checks.
•Everyday practical care: grooming & nail clipping; anal sac expression.
•Home visits (listed by the clinic).
•Species seen (as listed): dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets.
•Emergency arrangements (as listed): emergencies handled during normal opening hours; out-of-hours support via MiNightVet.
•Recent examples from reviews: support with end-of-life care (including euthanasia and a condolence card) and calm handling for anxious/nervous dogs.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Individual review examples mention £80 for an appointment (described as £50 consultation + £30 medication), a £50 urine test, and a £20 prescription; one complaint also mentions being “down by almost £200” alongside an operation delay. Recent feedback on value is mixed, with some owners praising transparent pricing and options, and others feeling costs were high or that repeat paid visits were required for ongoing medication.

People

No individual clinicians are named, but reviews frequently mention friendly vets, nurses, and reception staff. Several owners highlight clear explanations and patient, supportive handling—particularly during euthanasia and with nervous dogs—while a complaint review mentions waiting for a callback from the practice manager.

Reviews

Google rating: 4.3/5 from 251 reviews.

•Warm, supportive care is a common positive theme, including multiple reports of kindness during difficult situations and thoughtful follow-up (such as a condolence card).
•Communication is often praised, with owners describing clear explanations, a calm environment, and being offered treatment options with transparent pricing.
•Concerns raised by some reviewers include cost/value, especially around charges for repeat appointments and medication/prescriptions.
•A smaller set of reviews cite service issues, including a reported delay to a planned operation and difficulty accessing out-of-hours help.

Reviews for A Crooks & Partners

Note: Showing the 10 most recent Google reviews out of 251 we track in total. Recent reviews may not be representative of overall sentiment.

Zofia Skelton

4 months ago

Very helpful, kind and courteous at a difficult time. I’ve been using this vets for years and would go anywhere else.

S Rich

5 months ago

This veterinary practice is truly outstanding. They’re always accommodating with appointments, and the whole team is warm and welcoming. They take the time to really listen and explain everything clearly, offering a range of treatment options with transparent pricing. They never push unnecessary tests and always guide you toward what’s genuinely best for your pet. The practice is clean, calm, and always so kind to my girl. We’ve been 3 times now (in 4 years) and each visit has been consistently excellent, and I wouldn’t trust anyone else with my pets.

Francesca Bradshaw

10 months ago

Amazing with my dogs buster and Ronnie even tho buster scared of other dogs and hates the vets Xx

Brandon Cox

Paid allot of money to have my dog fixed and was told a date for my operation. The operation was not done for 7 days after causing my dog to have the same issues and me being down by almost 200 pound. I would not recommend going as they don't care about the dogs as she lied to us and caused the dog to have another issue by not having the operation. If you love your dog I wouldn't bring them anywhere near. Disgusting that they are a private vets.

Sara Smith

1 year ago

I would like to thanks Crooks Vets for their care, patience and support they provided to my family and my beloved dog, Nala. We had to take the difficult decision to put Nala to sleep after she became very unwell, very quickly. Unfortunately there was nothing we could do to save her and we had to say goodbye that day. The vet herself was incredible, as well as the nurses and the reception staff. I’m at peace that she was surrounded by love and care when she fell asleep. I can’t thank you enough. Thank you for the lovely card too. xx

Chris Worrall

It’s a real shame this vets practice has totally gone down hill since being taken over. The staff are always nice but unfortunately the smiles aren’t providing the required service. I desperately needed out of hours service recently which didn’t even pick up despite several attempts and having left a contact no was not even contacted afterwards. Needless to say as with many others I’ll now be going elsewhere. Prices have risen whilst service has declined. I strongly now can’t and wouldn’t recommend them to anyone.

Aidan

Brought my cat in who was suffering with Cystitis, went through 2 appointments each costing me £80, £50 for the 3 minutes the vet spent with my cat and £30 for medication that costs literally £6 online. Cat diagnosed with a lifelong condition on second appointment pending a urine test that cost me a further £50, called up the vet today asking for a repeat of the medication required for a cat suffering with this condition diagnosed by one of their vets, only to be told they’d need me to come in and pay another £50 just to have a vet confirm she needs it, and then £20 for the prescription. The staff are nice, I’ve never had an issue with them but I think the way this place is being managed just trying to gouge distressed pet owners for as much as they can. Awaiting a call back from the practice manager to discuss what can be done as I’m clearly not happy about the fact I’ve paid nearly £300 for LITERALLY no more than 15 minutes with a vet across 2 appointments only to be told a further appointment is required to repeat the prescribed medication as the previous vet (who conveniently no longer works here) apparently didn’t bother marking down the prescription despite telling me she had