A Crooks & Partners – Vets in Rotherham
Clinic Overview
- Warm, attentive care is a strong theme, with owners describing staff as kind, welcoming and good at making pets and owners feel at ease. Some mention that the team remembers their dog and greets them warmly. - Communication is often praised, especially for listening carefully, taking concerns seriously, explaining options clearly and discussing costs openly.
Services
- •Routine and preventive care: consultations, vaccinations, microchipping and parasite control.
- •Surgery and procedures: neutering, general surgery and dentistry. Recent reviews also mention spay procedures and ongoing care for pets with longer-term health concerns.
- •Diagnostics: in-house lab testing plus imaging with X-ray and ultrasound.
- •Nurse-led and practical care: nurse clinics, including blood pressure checks and six-month health checks, along with grooming, nail clipping and anal sac expression.
- •Supportive care: reviews highlight patient handling for nervous dogs, clear discussion of treatment options, and compassionate end-of-life care including euthanasia support.
- •Other listed services: home visits.
- •Species seen: dogs, cats, rabbits, hamsters, guinea pigs, gerbils and ferrets.
- •Emergency arrangements: emergencies are handled during normal opening hours, with out-of-hours support via MiNightVet.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review feedback on value is mixed: some owners praise transparent pricing and being offered treatment options, while others describe the fees as high. Reported examples include around £80 for an appointment including medication, £50 for a urine test and £20 for a prescription.
People
No individual clinicians are reliably named, but reviews consistently mention caring vets, nurses and reception staff. Recent feedback particularly praises the team for listening well, explaining clearly, and being supportive during difficult appointments.
Reviews
Google rating: 4.3/5 from 257 reviews.
- •Warm, attentive care is a strong theme, with owners describing staff as kind, welcoming and good at making pets and owners feel at ease. Some mention that the team remembers their dog and greets them warmly.
- •Communication is often praised, especially for listening carefully, taking concerns seriously, explaining options clearly and discussing costs openly.
- •Handling of sensitive situations is frequently well regarded, including calm support for anxious dogs and compassionate end-of-life care, with one owner specifically mentioning a condolence card.
- •Negative feedback is mainly about cost and a smaller number of service concerns, including dissatisfaction with pricing, one complaint about vaccination-related care, and isolated reports of delays or poor follow-up after serious outcomes.
