A Crooks & Partners – Vets in Rotherham
Clinic Overview
A Crooks & Partners is a small-animal practice established in the 1980s, offering in-house diagnostics (lab testing, X‑ray and ultrasound) alongside routine and surgical care. The clinic also lists itself as a veterinary nurse training facility and is accredited to RCVS Core Standards.
Owners’ recent experiences are mixed: several reviews describe clear explanations of treatment options and pricing, plus supportive handling of difficult situations (including euthanasia and a follow-up condolence card). In contrast, a few reviewers report concerns about costs, service decline after a “takeover”, a delay to a planned operation, and difficulties accessing out-of-hours help.
Services
From the clinic’s own information
- •Consultations
- •Vaccinations, microchipping, parasite control
- •Neutering and surgery (general surgery is listed)
- •Dentistry
- •Diagnostic tests & imaging, with in-house lab, X‑ray, and ultrasound
- •Nurse clinics, including blood pressure checks and six‑month health checks
- •Grooming & nail clipping, anal sac expression
- •Home visits
- •Species listed: dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets
Emergency care arrangements (as stated on the site)
- •Emergency care is provided during normal opening hours
- •Out-of-hours support is via MiNightVet (named on the website)
Pricing
Explicit prices mentioned by reviewers (these are individual experiences, not a published price list)
- •One reviewer reports £80 per appointment, described as £50 for the consultation and £30 for medication.
- •A urine test was reported as £50 by the same reviewer.
- •A prescription was reported as £20.
- •Another reviewer states being “down by almost £200” alongside a reported delay to an operation date.
Other pricing-related feedback conflicts: one recent reviewer praises transparent pricing and being offered a range of treatment options, while others describe feeling overcharged and asked to pay for repeat visits to continue medication.
People
No individual staff names are provided in the inputs, but reviews repeatedly mention
- •Vets who “listen and explain everything clearly,” including talking through treatment options rather than “pushing unnecessary tests” (one 5‑star review).
- •Nurses and reception staff being supportive during a same-day euthanasia, with one family mentioning a condolence card afterwards.
- •Handling of anxious/nervous dogs is specifically mentioned (a dog “scared of other dogs and hates the vets”).
- •A “practice manager” is mentioned in a complaint review as someone the owner was awaiting a call back from.
Reviews
Google rating: 4.3 stars from 252 reviews.
- •Communication and decision-making: some owners describe clear explanations, options given, and not being pushed into extra tests; others describe very short appointments and frustration about needing additional paid visits to repeat medication.
- •Compassion in difficult moments: one family describes calm support during euthanasia and mentions receiving a condolence card.
- •Appointment access and consistency: one reviewer says the practice is accommodating with appointments; another describes a planned operation happening 7 days later than expected.
- •Out-of-hours concerns: one reviewer reports trying to reach out-of-hours care with no answer and no follow-up call, and links this to a perceived decline “since being taken over.”
- •Cost/value disagreements: some praise transparent pricing; others report feeling “gouged,” citing specific costs for appointments, tests, and prescriptions.
Special Services
Animals Treated at A Crooks & Partners
Animals We Treat
Companion Animals
Opening Hours – A Crooks & Partners
Opening Hours
Hours
Reviews for A Crooks & Partners
Note: Showing the 5 most recent Google reviews out of 252 we track in total. Recent reviews may not be representative of overall sentiment.
Zofia Skelton
3 weeks ago
Very helpful, kind and courteous at a difficult time. I’ve been using this vets for years and would go anywhere else.
S Rich
a month ago
This veterinary practice is truly outstanding. They’re always accommodating with appointments, and the whole team is warm and welcoming. They take the time to really listen and explain everything clearly, offering a range of treatment options with transparent pricing. They never push unnecessary tests and always guide you toward what’s genuinely best for your pet. The practice is clean, calm, and always so kind to my girl. We’ve been 3 times now (in 4 years) and each visit has been consistently excellent, and I wouldn’t trust anyone else with my pets.
Francesca Bradshaw
4 months ago
Amazing with my dogs buster and Ronnie even tho buster scared of other dogs and hates the vets Xx
Francesca Bradshaw
7 months ago
Amazing with my dogs buster and Ronnie even tho buster scared of other dogs and hates the vets Xx
Brandon Cox
4 months ago
Paid allot of money to have my dog fixed and was told a date for my operation. The operation was not done for 7 days after causing my dog to have the same issues and me being down by almost 200 pound. I would not recommend going as they don't care about the dogs as she lied to us and caused the dog to have another issue by not having the operation. If you love your dog I wouldn't bring them anywhere near. Disgusting that they are a private vets.
Brandon Cox
7 months ago
Paid allot of money to have my dog fixed and was told a date for my operation. The operation was not done for 7 days after causing my dog to have the same issues and me being down by almost 200 pound. I would not recommend going as they don't care about the dogs as she lied to us and caused the dog to have another issue by not having the operation. If you love your dog I wouldn't bring them anywhere near. Disgusting that they are a private vets.
Sara Smith
6 months ago
I would like to thanks Crooks Vets for their care, patience and support they provided to my family and my beloved dog, Nala. We had to take the difficult decision to put Nala to sleep after she became very unwell, very quickly. Unfortunately there was nothing we could do to save her and we had to say goodbye that day. The vet herself was incredible, as well as the nurses and the reception staff. I’m at peace that she was surrounded by love and care when she fell asleep. I can’t thank you enough. Thank you for the lovely card too. xx
Sara Smith
9 months ago
I would like to thanks Crooks Vets for their care, patience and support they provided to my family and my beloved dog, Nala. We had to take the difficult decision to put Nala to sleep after she became very unwell, very quickly. Unfortunately there was nothing we could do to save her and we had to say goodbye that day. The vet herself was incredible, as well as the nurses and the reception staff. I’m at peace that she was surrounded by love and care when she fell asleep. I can’t thank you enough. Thank you for the lovely card too. xx
Chris Worrall
a year ago
It’s a real shame this vets practice has totally gone down hill since being taken over. The staff are always nice but unfortunately the smiles aren’t providing the required service. I desperately needed out of hours service recently which didn’t even pick up despite several attempts and having left a contact no was not even contacted afterwards. Needless to say as with many others I’ll now be going elsewhere. Prices have risen whilst service has declined. I strongly now can’t and wouldn’t recommend them to anyone.
Aidan
a year ago
Brought my cat in who was suffering with Cystitis, went through 2 appointments each costing me £80, £50 for the 3 minutes the vet spent with my cat and £30 for medication that costs literally £6 online. Cat diagnosed with a lifelong condition on second appointment pending a urine test that cost me a further £50, called up the vet today asking for a repeat of the medication required for a cat suffering with this condition diagnosed by one of their vets, only to be told they’d need me to come in and pay another £50 just to have a vet confirm she needs it, and then £20 for the prescription. The staff are nice, I’ve never had an issue with them but I think the way this place is being managed just trying to gouge distressed pet owners for as much as they can. Awaiting a call back from the practice manager to discuss what can be done as I’m clearly not happy about the fact I’ve paid nearly £300 for LITERALLY no more than 15 minutes with a vet across 2 appointments only to be told a further appointment is required to repeat the prescribed medication as the previous vet (who conveniently no longer works here) apparently didn’t bother marking down the prescription despite telling me she had
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