Springfield Veterinary Group

Springfield Veterinary Group is a small-animal hospital established in 1964, offering 24-hour care including a dedicated on-site emergency service (MiNightVet) with round-the-clock telephone advice and emergency consultations. The clinic is set up for more advanced work than a basic first-opinion practice, with on-site CT, ultrasound, X-ray and an in-house lab, plus stated specialties including orthopaedic surgery and keyhole (laparoscopic) surgery. It also holds multiple RCVS “Outstanding” service awards, and is a Cat Friendly Clinic (Gold) and Rabbit Friendly Clinic (Silver).

In the latest reviews available to us, owners repeatedly mention clear explanations and thorough workups (including offering ear cytology to get to the cause of a recurring problem), supportive follow-up after procedures (post-op checks after a spay), and practical pain-management support for chronic orthopaedic issues (a “pain trial” for hip dysplasia).

Services

Services and capabilities stated on the clinic website and reflected in reviews include

• •24-hour emergency care via the on-site MiNightVet service, including telephone advice and emergency consultations.
• •Consultations and routine care such as vaccinations, parasite control, microchipping, neutering/spaying, and six-month health checks.
• •Diagnostics & imaging: in-house diagnostics with CT scanner, X-ray, ultrasound, and an in-house lab; reviews also mention a heart scan and ear cytology.
• •Dentistry.
• •Surgery including stated specialties: orthopaedic surgery, soft tissue surgery, and keyhole (laparoscopic) surgery.
• •Acupuncture and blood pressure checks.
• •Practical add-on services: grooming & nail clipping, anal sac expression, pet travel documentation, and home visits.
• •Species treated (as stated): dogs, cats, rabbits, guinea pigs, hamsters, gerbils, ferrets, reptiles, tortoises, plus the clinic lists exotic animals as a specialty area.

People

• •Ellie (vet) is specifically named in reviews for helping two dogs with hip dysplasia, taking time to answer questions, and supporting a pain trial for ongoing management.
• •Reception staff and nurses are repeatedly mentioned for being helpful with owners’ questions and being gentle with pets during routine and post-op appointments.
• •One reviewer highlights a vet taking a more thorough approach by offering cytology for a dog’s persistent ear problem, and explaining and itemising costs during the consult.

Reviews

Google rating: 4.7 stars from 42 reviews.

• •Owners repeatedly describe staff taking time to explain options and answer questions, including talking through costs and providing itemised pricing during an appointment.
• •Multiple reviews mention gentle handling with cats and dogs, including a kitten that was “most content” during a heart scan and supportive post-op checks after a spay.
• •Specific clinical examples include help managing hip dysplasia (including a pain-management trial) and pursuing a clearer diagnosis via ear cytology after other vets hadn’t resolved a recurring issue.
• •One review describes end-of-life care handled “with kindness and dignity.”