Vets4Pets Rotherham

- Positive reviews often describe the team as friendly, professional, caring, and thorough, with some long-term clients saying they have used the practice for many years without problems. - Recent examples of care mentioned by owners include same-day appointments for dogs, a foster cat’s spay and microchip, regular monitoring for a lifelong illness, and onward referral for behavioural support. - End-of-life care remains a strong theme in positive feedback, with owners praising the time given, the calm approach, and the compassion shown by both vets and reception staff.

Vets4Pets Rotherham is a Vets4Pets practice in Rotherham offering routine surgery and preventive care, support for long-term conditions, and end-of-life care. Existing clinic information also lists it as a Veterinary Nurse Training facility. Recent feedback is mixed overall: many owners describe kind, thorough care, while some report poor communication and aftercare.

Services

•Routine surgery and preventive care: spay surgery, neutering, microchipping, and vaccinations are all mentioned, including a foster cat spay and chip and a rabbit neuter.
•Appointments and medical care: same-day appointments are sometimes available, and reviews also mention ongoing examinations and treatment for long-term illness, with one owner describing monthly visits for a chronic condition.
•Referral support: one recent owner describes further assessment, treatment, and referral on to a behavioural vet practitioner.
•End-of-life care: euthanasia and supportive end-of-life appointments are a well-established part of the clinic’s work, with owners mentioning clear explanations and being given time during difficult visits.
•Training facility: the clinic is listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. A £49 consultation fee is mentioned in one complaint review, while another owner described paying nearly £1,000 for blood tests and an ultrasound; reviews on value are mixed, with both praise for the service and complaints about cost.

People

•Eric Rouviere / Dr Eric: named in recent reviews in connection with diagnostics, ongoing assessments, treatment, and referrals.
•Louise (vet): praised for gentle, unhurried end-of-life care and clear explanations.
•Chris (vet): highlighted by a long-term client as especially supportive and compassionate.
•Reception staff / wider team: often described as friendly and caring, particularly during emotional visits, though some reviewers report rude interactions and poor communication.

Reviews

Google rating: 4.6/5 from 424 reviews.

•Positive reviews often describe the team as friendly, professional, caring, and thorough, with some long-term clients saying they have used the practice for many years without problems.
•Recent examples of care mentioned by owners include same-day appointments for dogs, a foster cat’s spay and microchip, regular monitoring for a lifelong illness, and onward referral for behavioural support.
•End-of-life care remains a strong theme in positive feedback, with owners praising the time given, the calm approach, and the compassion shown by both vets and reception staff.
•Negative reviews focus on communication and aftercare, including complaints about rude staff, inaccurate notes or vaccination history, poor follow-up after procedures, delayed complaint handling, and one serious dispute over diagnosis and fees.

Reviews for Vets4Pets Rotherham

Note: Showing the 10 most recent Google reviews out of 424 we track in total. Recent reviews may not be representative of overall sentiment.

Amanda

1 month ago

I can’t praise or thank Moorgate Rotherham Vets4Pets enough for their excellent , dedicated commitment, care and attention received by Lyla . Never known anything like this in over 35 years of being a pet owner. Eric and his entire team (we met them all as in and out a lot) have been amazing in the short time we were with them , so much was done including ongoing assessments, treatment and referral to an excellent Behavioural Vet Practitioner.. we have relocated to another part of the country , so sad we won’t be able to use their services . Thoroughly recommend ! Truly holistic service - prompt and helpful at all times .

LLG LLG

Trustworthy and professional service with friendly faces and people who really do care. 100 percent wonderful.

Neshat Ahmed

My cat was diagnosed with a Lymphoma in March 2025 by Dr Eric Rouviere who is supposedly the Practice Owner at the Moorgate branch. I dropped my cat off first thing in the morning for blood tests and an ultra sound. By 11am Dr Rouviere called me with the devastating news that my beloved Mordage had an incurable Lymphoma. I was extremely upset at this news. I was astonished to then be told that he could euthanise her immediately. I immediately said no as I needed to see her and process this news. I decided against his advice and picked her up within an hour. The appointment cost me nearly £1000. I suggested that I put my cat back in the car and then pay at reception as there were many dogs in the waiting room. He said no in a very rude manner and said I should pay first. I paid my bill and left. I took my cat to another independently owned Vet near to where I moved to in Denby Dale for a second opinion. I am delighted to report that Mordage is doing well one year in. She has monthly Steriod injections and is leading a happy and normal life for the time being. I would never use Vets for Pets at Moorgate EVER AGAIN. If I could leave 0 stars I would have done so. Dr Rouviere is unprofessional, has no communication skills and needs to be called out. I have lived in many countries and used many vets. He is THE worst I have had the misfortune to meet. My cat had a lucky escape.

Caron gent

I have been taking my staffy here for 13 years and never had a bad experience. Recently had to have him put to sleep and the staff were brilliant. Firstly the two receptionist that day fussed over him and were great with me after when I went to pay. Louise the vet was so understanding and caring. She didn't rush me and explained everything as she went along. I cannot thank you all enough for your care and attention to us.

Lee Winter

EDIT TO REPLY TO VETS. You have my details. You have my phone number You have my email. If you were interested in resolving this you'd have contacted me a good while ago. No, its much better to feign concern and virtue signal on the internet these days isn't it. Thank heavens by boy is with a good vets now. AWFUL VETS!!! Rude staff. Lack of Information. Poor after care. Now I have to pay another vet to fix your incompetence and get my boy fit and well again. You are an absolute Disgrace!!! SHAME ON YOU!!

3 months ago

AWFUL VETS!!! Rude staff. Lack of Information. Poor after care. Now I have to pay another vet to fix your incompetence and get my boy fit and well again. You are an absolute Disgrace!!! SHAME ON YOU!!

Maria

Lovely staff - I was only there to get my foster cat spayed and chipped but they were very thorough and patient.

Abigail Harrison

4 months ago

If I could give it Zero stars I would Will never go to a vets for pets again! Avoid this vets at all costs! Inaccurate notes that only cover themselves, missing off important details about conversations and can’t even get vaccination history right potentially leaving pets vulnerable to disease. What else do they miss? Complete lack of empathy and only out for profit that is blatantly clear. Waited 3 weeks to hear back from a complaint that I had submitted only to be told that it was my fault and they are refusing to take any responsibility for their lack of communication to owners leaving pets in pain and uncomfortable! As a good will Gesture they waived a £49 charge for a consultation that was included in my girls spay!

Jodie Hall

Great vets. I was able to get a same-day appointment for my dog, and the team were professional, friendly and genuinely caring. I’d definitely recommend them — a perfect service and experience overall.

Arthur Chambers

5 months ago