Dog & Cat Vets in Rotherham

## Summary The Pet Vet Rotherham describes itself as **independent and family-owned**. It appears set up for both **routine care and urgent problems**, with the website stating **routine, emergency, and at-home appointments 7 days a week** and **no surcharge for weekends, evenings, or bank holiday visits**. Reviews add practical detail: owners mention being **booked in straight away for an emergency** (e.g., when a cat’s facial lump burst) and appreciate **separate waiting areas for cats and dogs**. A small number of reviews raise concerns about **miscommunication around a surgery visit** (lost insurance forms, requested nail trim not done, and expectations around pain relief and use of a cone). ## Services - **Routine appointments** (website). - **Emergency appointments** (website; one review describes getting an urgent slot the same day when a problem worsened). - **At-home appointments** (website). - **Surgery** is referenced in reviews (a dog attended for surgery via referral from another practice; specific procedure not stated). - **Nail/claw trimming** is mentioned as a request during anaesthesia in one review (reported as not completed). ## People - **Hannah** (front-of-house/reception, per a review): singled out for greeting pets warmly and being “always on hand” at the front desk. - Team feedback is mixed but specific: - Some owners describe staff as **efficient with queries** and friendly during emergency visits. - One reviewer describes **reception/admin issues** during a surgical visit (insurance forms reportedly lost and no follow-up). ## Reviews **4.5 stars from 931 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast access for urgent problems:** an emergency appointment was arranged quickly when a cat’s condition suddenly worsened. - **Front-desk experience is a recurring point:** several reviews mention friendly, welcoming reception; one review reports lost insurance paperwork and lack of follow-up. - **Clinic set-up and convenience:** separate **cat and dog waiting areas** are specifically appreciated, and multiple owners say getting an appointment is straightforward. - **Care quality feedback varies by visit:** some describe knowledgeable vets/nurses and pets being comfortable coming in; one surgical visit review reports unmet requests (claw trim), disagreement about cone use, and concerns about pain medication arrangements.

## Summary Rotherham Parkgate Vets4Pets is part of the Vets4Pets group and is described on its website as a locally owned practice. The site lists a modern set-up with an in-house lab, digital X-ray, ultrasound, an operating theatre, hospital ward and an isolation unit—suggesting it’s equipped for diagnostics and procedures as well as routine care. In the latest reviews available to us, owners repeatedly mention support during difficult end-of-life visits (including arranging cremation and offering paw/nose prints) and clear, upfront quoting before treatment. ## Services Based on the clinic website, services and facilities include: - Diagnostics and monitoring: in-house laboratory (biochemistry, haematology), blood pressure monitoring, digital X-ray, dental X-ray, ultrasound - Surgery and anaesthesia: operating theatre, anaesthesia, ear surgery - Dentistry (including dental X-rays) - Hospitalisation: hospital ward, isolation unit - Preventive/routine care: microchipping, nurse clinics - Ongoing support: health plans, weight clinic, nutritional advice - Behaviourist service listed - Small mammal medicine and surgery, and exotic pet care (as listed on the website) Out-of-hours emergency care is stated to be provided by Barnsley Vets4Pets. ## People Names mentioned in reviews: - **Cathy** (role not stated): thanked for a first visit with a dog who later required end-of-life care. - **Sarah** (role not stated): repeatedly praised for handling stressful appointments kindly, including an injured cat; also mentioned during an end-of-life visit for a dog. - **Nicola** and **“Sars”** (roles not stated): singled out as “simply the best” by one reviewer. - **Veterinary nurse** (name not recalled): described as supportive during an end-of-life appointment. - **Reception staff**: mentioned as “incredibly kind” during a bereavement situation. ## Reviews **Google rating: 4.5 stars from 406 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Support during serious illness and euthanasia is a repeated theme: owners describe pets being kept comfortable and passing peacefully, with staff described as sympathetic to both pets and owners. - Bereavement options are mentioned: arranging cremation, and offering paw and nose prints after a pet’s death. - Day-to-day handling and bedside manner: several reviewers mention vets physically reassuring pets (e.g., stroking them) and being kind during stressful visits (including an injured cat). - Costs: one reviewer describes the practice as “a little pricey,” but also says they were given a clear quote beforehand and knew the price in advance.

## Summary Gonda De Ganck is a veterinary practice that is also listed as a **veterinary nurse training facility**. From the written reviews available, owners most often describe a **friendly, accommodating team across vets, nurses, reception/office staff**, and give specific examples such as **handling nervous dogs calmly** and supporting a **full-day stay for hip and elbow scoring** (with dogs collected once recovered). A smaller note raised in one review is that it’s **“getting very expensive”**, without any prices given. ## Services Services specifically mentioned include: - **Hip and elbow scoring** (dogs left at the practice for the day and collected after recovery, as described in a review) - **Vaccination boosters** - **Full health checks** - **Veterinary nurse training facility** (as listed in the clinic data) ## People - **Vets and nurses** are repeatedly described as helpful and professional. Examples include keeping **nervous dogs calm** and “going above and beyond” during an appointment booked for a **booster and a full health check**. - **Office/reception staff** are specifically called out in one recent review as “excellent,” and another review describes staff being **accommodating** on arrival. ## Reviews **Google rating: 4.8 stars from 173 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Multiple reviews praise the **whole team (vets, nurses, and office staff)** for being friendly, kind, and professional. - Owners give concrete examples of **pets being kept calm** during consultations and **being well looked after** during longer visits (e.g., hip/elbow scoring with a day stay). - One reviewer flags a concern that the practice is **becoming expensive**, without any further detail.

## Summary Springfield Veterinary Group / MiNightVet Rotherham is a small-animal hospital established in 1964, with an on-site dedicated emergency service (MiNightVet) staffed by full-time night staff. The website describes a wide service range plus referral services (including orthopaedics, soft tissue and laparoscopic surgery, and internal medicine), backed by on-site CT, ultrasound, X‑ray and an in-house lab. From the latest reviews available, owners most often describe urgent and out-of-hours care: one review mentions being given a quiet room during an end-of-life visit and receiving a next-day check-in call, and others describe clear explanations of options and costs during out-of-hours appointments. There is also a sharp negative account involving a guinea pig exam (including concerns about consent, handling, and not receiving eye treatment), so experiences appear mixed depending on the visit and clinician. ## Services Based on the clinic website summary and the latest reviews available, services and capabilities mentioned include: - 24-hour emergency and out-of-hours care delivered on-site by MiNightVet with full-time night staff - Consultations and nurse clinics - Diagnostic testing and imaging, including on-site CT scanner, ultrasound, X-ray, and an in-house lab - Reviews specifically mention X-rays being used for suspected fractures - Dentistry - Surgery, plus referral services: - Orthopaedic surgery referral service - Soft tissue surgery referral service - Keyhole (laparoscopic) surgery referral service - Internal medicine referral service - Vaccinations, parasite control, microchipping, and neutering - Six-month health checks and blood pressure checks - Grooming/nail clipping and anal sac expression - Pet travel documentation (GB) - Home visits - Exotic animal care (website lists exotics including reptiles and tortoises; a review specifically praises reptile care) Accreditations and schemes listed on the website include: - RCVS Veterinary Hospital - RCVS awards listed as “Outstanding” for: Diagnostic Service, Client Service, Patient Consultation Service, In‑patient Service, Emergency & Critical Care Service, and Team & Professional Responsibility - Cat Friendly Clinic (Gold) and Rabbit Friendly Clinic (Silver) ## People - **Anna (vet)**: Mentioned in out-of-hours reviews for explaining treatment options and being “upfront about costs.” The same reviewer describes her as empathetic during emergency visits for their dog. - **James Whistler (vet)**: Named in a review for reptile care; the owner describes detailed advice and clear explanations for exotic pets. ## Reviews **4.1 stars from 200 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Out-of-hours and emergency visits are a frequent focus, with several owners describing calm staff and pets improving after emergency treatment. - Communication and decision-making: reviewers mention clear explanations of treatment options and costs (including during out-of-hours appointments). - Supportive end-of-life handling is described in one account: being taken to a quiet room, staff staying with the owner, and a next-day follow-up call. - Handling of larger/nervous dogs: one owner notes a vet confidently examined their large dog (including checking the mouth) without assuming bite risk, which helped keep the dog calm despite pain. - Negative experience reported for a guinea pig visit: one reviewer alleges inadequate eye examination, use of a dog thermometer without consent, and that no eye treatment was provided; they also say the clinician was not the one they booked.

## Summary Hall Court Veterinary Group describes itself as an **independently owned** practice that has existed for **over 100 years**, operating from its current site since the **1960s**. Based on the website and reviews, it appears set up for **routine preventive care and nurse-led clinics** (for example nail clips and senior checks), with **some in-house out-of-hours cover** and then an external provider outside those times. From recent owner accounts, experiences are mixed: several long-term clients describe pets being handled with **patience (including nervous dogs who “are never afraid” at the surgery)** and mention feeling **charges are fair/not overcharged**, while a minority of reviews describe **feeling rushed**, poor handling of a nervous dog, and one detailed complaint alleging a cat’s condition was **played down**. ## Services Services and arrangements mentioned by the practice website and reviews include: - **Nail clips** - **Puppy checks** - **Flea and worming checks** - **Anal gland emptying** - **Some repeat injections** - **Senior health checks** for cats and dogs - **Second opinions** (mentioned by a client who moved after a misdiagnosis elsewhere) - **Referral to a specialist** for suspected joint problems (as described in a review) - **Written repeat prescriptions** for obtaining medication elsewhere (mentioned in a review as an area where turnaround could be improved) **Out-of-hours care (as stated on the website):** - In-house out-of-hours service until **9pm Monday–Friday** and **8am–12pm Saturday and Sunday** - Outside those hours, an **external service provider** is used ## People - **Angela (vet)** is named by one reviewer as their “favourite vet.” The same reviewer describes their dog being treated with **kindness and patience**, and says this results in the dog **not being afraid** at visits. - **Emily** is credited in one review with taking “fantastic care” of a dog; that same reviewer’s complaint was about **delays/extra steps** when requesting a written prescription rather than the clinical care itself. - Multiple reviews comment on the wider **team**, with one long-term client thanking “from the maintenance people right through to the vets.” ## Reviews **Google rating: 4.5 stars from 55 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Long-term loyalty and end-of-life support:** several reviewers mention being clients for many years and feeling supported through pets’ illnesses and deaths. - **Handling and communication varies by experience:** some describe calm, patient handling that helps nervous pets cope; others report feeling **rushed**, not enough attention to stress signals, and one account where the owner felt their pet’s condition was **minimised**. - **Costs and charging:** a couple of reviewers say they felt charges were **fair** (including one instance where they expected to pay a consultation fee but didn’t on that occasion). Another reviewer alleges the practice assumed “financial constraints” despite insurance. - **Processes around prescriptions:** one reviewer praises the clinical care but reports **delays and multiple calls** needed to obtain a written repeat prescription for buying medication elsewhere.