Springfield Veterinary Group / MiNightVet Rotherham

Springfield Veterinary Group / MiNightVet Rotherham is a CVS-owned small-animal hospital established in 1964, with a dedicated on-site emergency service staffed by full-time night staff. The practice offers a broad range of first-opinion and referral services, including orthopaedics, soft tissue and laparoscopic surgery, and internal medicine, supported by on-site CT, ultrasound, X-ray, and an in-house lab. Recent feedback continues to highlight out-of-hours care, clear communication, and compassionate handling in difficult situations, alongside some complaints about pricing and individual visits.

Services

• •24-hour emergency and out-of-hours care: MiNightVet provides on-site emergency cover with full-time night staff. Recent reviews frequently mention urgent appointments, including compassionate end-of-life support and emergency care for dogs and cats.
• •Consultations and routine care: General consultations and nurse clinics are listed, alongside vaccinations, parasite control, microchipping, neutering, six-month health checks, and blood pressure checks.
• •Diagnostics and imaging: The hospital has on-site CT, ultrasound, X-ray, and an in-house laboratory. Reviews specifically mention X-rays being used when a dog was referred for a suspected broken leg.
• •Surgery and referrals: Dentistry and general surgery are offered, plus referral services in orthopaedics, soft tissue surgery, laparoscopic surgery, and internal medicine. Recent reviews also mention a cat being well cared for during a minor operation.
• •Exotics and additional services: The practice lists exotic animal care, including reptiles and tortoises; one recent review especially praises reptile care. Other website-listed services include home visits, pet travel documentation (GB), grooming and nail clipping, and anal sac expression.
• •Accreditations and schemes: The website lists the practice as an RCVS Veterinary Hospital, with RCVS “Outstanding” awards for Diagnostic Service, Client Service, Patient Consultation Service, In-patient Service, Emergency & Critical Care Service, and Team & Professional Responsibility. It also lists Cat Friendly Clinic (Gold) and Rabbit Friendly Clinic (Silver) status.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Recent reviews give a mixed picture on cost: some owners praise clear explanations of treatment options and charges, especially during out-of-hours visits, while others describe the clinic as expensive or dispute the final amount charged.

People

• •Anna (vet): Praised in multiple out-of-hours reviews for being caring, empathetic, and clear about treatment options and costs.
• •James Whistler (vet): Named positively for reptile and exotic pet care, with owners highlighting his knowledge, explanations, and supportive manner.
• •Recent reviews also repeatedly mention a compassionate wider team, including helpful front-desk and out-of-hours staff.

Reviews

Google rating: 4.0/5 from 206 reviews.

• •Recent reviews often focus on emergency and out-of-hours care, with owners describing compassionate treatment, calm handling, and supportive care during stressful visits.
• •Communication is a recurring positive theme: owners mention clear explanations, being talked through options, and straightforward discussion of costs during urgent appointments.
• •There are also positive examples of surgical and referral care, including a cat’s operation and a referral for X-rays for a suspected fracture, as well as praise for confident handling of a large nervous dog.
• •Negative feedback is present too, mainly around pricing and a few specific complaints, including one guinea pig consultation and one dispute involving a stray cat.