Springfield Veterinary Group / MiNightVet Rotherham – Vets in Rotherham
Clinic Overview
- Recent reviews are strongest on emergency, referral, and inpatient care, including pets transferred in when very unwell and others staying overnight for monitoring and recovery. - Communication is a consistent positive theme, with owners mentioning regular updates, detailed explanations, and reassuring handling during difficult situations. - Reviewers also describe the team as kind, friendly, and compassionate, with praise for both clinical staff and front-desk support.
Services
- •24-hour emergency and out-of-hours care: MiNightVet provides on-site emergency cover with full-time night staff. Recent reviews include urgent appointments for dogs and cats, transferred cases from other practices, and compassionate support during stressful visits.
- •Consultations and routine care: General consultations and nurse clinics are listed, alongside vaccinations, parasite control, microchipping, neutering, six-month health checks, and blood pressure checks.
- •Diagnostics and imaging: The hospital has on-site CT, ultrasound, X-ray, and an in-house laboratory. These support both first-opinion and referral work.
- •Surgery, inpatient care, and referrals: Dentistry and general surgery are offered, along with referral services in orthopaedics, soft tissue surgery, laparoscopic surgery, and internal medicine. Recent reviews mention a cat being well cared for during a minor operation and pets being monitored overnight with regular updates to owners.
- •Exotics and additional services: The practice lists exotic animal care, including reptiles and tortoises. Other listed services include home visits, pet travel documentation (GB), grooming and nail clipping, and anal sac expression.
- •Accreditations and schemes: The practice is listed as an RCVS Veterinary Hospital, with RCVS “Outstanding” awards for Diagnostic Service, Client Service, Patient Consultation Service, In-patient Service, Emergency & Critical Care Service, and Team & Professional Responsibility. It also lists Cat Friendly Clinic (Gold) and Rabbit Friendly Clinic (Silver) status.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews give a mixed picture on cost: some owners praise clear explanations of treatment options and charges, especially during out-of-hours care, while others describe the clinic as expensive or dispute what they were asked to pay.
People
- •Anna (vet): Repeatedly praised for out-of-hours care, with owners highlighting her empathy, clear explanations, and openness about treatment options and costs.
- •James Whistler (vet): Named positively for reptile and exotic pet care, with owners noting his knowledge, explanations, and supportive manner.
- •Wider team: Recent feedback also regularly praises the nursing, reception, and night teams for kindness, helpfulness, and keeping owners updated during inpatient stays.
Reviews
Google rating: 4.1/5 from 222 reviews.
- •Recent reviews are strongest on emergency, referral, and inpatient care, including pets transferred in when very unwell and others staying overnight for monitoring and recovery.
- •Communication is a consistent positive theme, with owners mentioning regular updates, detailed explanations, and reassuring handling during difficult situations.
- •Reviewers also describe the team as kind, friendly, and compassionate, with praise for both clinical staff and front-desk support.
- •Negative feedback is still present, mainly around pricing and billing concerns, alongside a few specific complaints about individual consultations or handling of stray animals.
