The Pet Vet Rotherham

The Pet Vet Rotherham describes itself as independent and family-owned. It appears set up for both routine care and urgent problems, with the website stating routine, emergency, and at-home appointments 7 days a week and no surcharge for weekends, evenings, or bank holiday visits. Reviews add practical detail: owners mention being booked in straight away for an emergency (e.g., when a cat’s facial lump burst) and appreciate separate waiting areas for cats and dogs. A small number of reviews raise concerns about miscommunication around a surgery visit (lost insurance forms, requested nail trim not done, and expectations around pain relief and use of a cone).

Services

• •Routine appointments (website).
• •Emergency appointments (website; one review describes getting an urgent slot the same day when a problem worsened).
• •At-home appointments (website).
• •Surgery is referenced in reviews (a dog attended for surgery via referral from another practice; specific procedure not stated).
• •Nail/claw trimming is mentioned as a request during anaesthesia in one review (reported as not completed).

People

• •Hannah (front-of-house/reception, per a review): singled out for greeting pets warmly and being “always on hand” at the front desk.
• •Team feedback is mixed but specific
• •Some owners describe staff as efficient with queries and friendly during emergency visits.
• •One reviewer describes reception/admin issues during a surgical visit (insurance forms reportedly lost and no follow-up).

Reviews

4.5 stars from 931 reviews. - Fast access for urgent problems: an emergency appointment was arranged quickly when a cat’s condition suddenly worsened.

• •Front-desk experience is a recurring point: several reviews mention friendly, welcoming reception; one review reports lost insurance paperwork and lack of follow-up.
• •Clinic set-up and convenience: separate cat and dog waiting areas are specifically appreciated, and multiple owners say getting an appointment is straightforward.
• •Care quality feedback varies by visit: some describe knowledgeable vets/nurses and pets being comfortable coming in; one surgical visit review reports unmet requests (claw trim), disagreement about cone use, and concerns about pain medication arrangements.